|
Creating transformational change through
innovation in risk management Dr John F. Culvenor |
Abstract:
Usually risk
management aims to prevent bad things from happening – accidents, diseases,
etc. The drivers are often that if the
bad things happen, other bad things follow – namely costs, legal problems and
moral pain. This is sensible – but
limiting. These motivations are not
enough to drive excellence. If they were
taken away, what motivation would be left?
A risk management approach concludes with application of a creative
problem solving model. The “hierarchy of
control” begins with “eliminate” the hazard and includes other thought
provoking creative prompts aimed at encouraging a re-examination of how
processes are performed. The direct aim
is the improvement of safety. The first
priority - “eliminate” the hazard – targets this very issue. Hazards can rarely be eliminated though
without some thought given to process transformation. If this is achieved then it is not only
safety that can benefit but the process outcomes in general. Application of this creative thinking process
strikes some practical hurdles. One of
which is victim-blaming. Why bother with
process innovation if victims are to blame for their problems and should simply
be more careful? Another hurdle is that
those who face danger in the workplace are often individual employees, small
workgroups or small businesses. They are
small cogs in large processes; their sphere of influence is limited. Health care and construction are used as
examples to emphasize the value of safety in driving process innovation and the
need for leadership and action by those involved in each industry that have a
broader sphere of influence such as governments, clients, designers, planners,
etc.
Full Reference
Culvenor, J.
2006, Keynote Address: ‘Creating transformational change through innovation in
risk management’, at Risk Management
Research and Practice: An Educational Perspective, Welsh Risk Pool and
University of Wales, Bangor, Trearddur Bay Hotel and Conference Centre,
Holyhead, Anglesey, UK - March 30th & 31st 2006
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